The Perceptions of General Population About Mental Health Services in Baghdad, Iraq: A Qualitative Study

Background: Access to mental health services remains a challenge in many countries including Iraq, where mental illness is often stigmatized and marginalized. This can lead to negative outcomes such as decreased quality of life and increased morbidity and mortality.
 Objectives:  The present study aimed to explore the perceptions of general population in Iraq towards mental health services and identify the challenges facing patient access to these services. Methods: This qualitative study included face-to-face semi-structured interviews with general population in primary health care centers and private pharmacies in Baghdad between (December 2022 through February 2023). Thematic analysis was used to identify recurring themes and sub-themes. Results: Thirty participants were recruited in this study. The study found that the general population in Iraq have negative perceptions towards mental health services. The repeated themes were "public social stigma," "lack of privacy in public healthcare settings," and "lack of psychotherapy sessions in mental health services." The social stigma" was further divided into sub-themes including stigma from family, friends, or co-workers. Lack of privacy indicated there are too many interruptions in the environment of public healthcare settings. Lack of non-pharmacological therapy in mental health services, was expressed as a feeling that only medication therapy was offered, while psychotherapy was not available. Conclusion: The findings suggest that a cultural awareness is needed to reduce the social stigma associated with mental illness and to increase trust in the public mental health services. The results also highlighted the need for improved privacy and culturally-sensitive mental health services. To improve access to mental health services, it is crucial that healthcare providers, social workers, and society work together to promote and destigmatize mental illness.