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Digital transformation adoption in human resources management during COVID-19

Adel Ismail Al-Alawi · Mourad Messaadia · Arpita Mehrotra · Sohayla Khidir Sanosi · Hala Elias · Aysha Hisham Althawadi
10.1108/agjsr-05-2022-0069 393 Views 53 Citations
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Abstract

PurposeThe purpose of this study is to discover the factors related to human resource (HR) digital transformation (DT) in Bahrain during coronavirus disease 2019 (COVID-19) and to analyze the impact of e-human resource management (e-HRM) on organizational performance. These factors are funding, information technology (IT) infrastructure, technical support, digital skills or talents, organizational culture, employee resistance and top management support. These factors were tested to determine whether they affected HR DT in Bahrain during COVID-19. There are no findings in the researched literature regarding the proposed factors that affect HR DT in Bahrain during COVID-19 in this study.Design/methodology/approachFor data collection, a quantitative method was applied by conducting an online survey and distributing it to HR executives and employees from multiple organizations in Bahrain, both in the private and public sectors.FindingsThis study proposes a DT adoption model based on seven factors extracted from the literature review. A questionnaire was deployed, and accurate data were collected, processed and then analyzed. The logit model shows determinants factor to the DT adoption where all variables have a positive effect.Originality/valueUsing technology in an organization’s HR practices, known as e-HRM or HR DT, is becoming more crucial since the COVID-19 pandemic. Unlike European countries, the HR sector in Bahrain is not prepared to adopt the e-HRM process. This paper proposes a model that enables the HR sector to adopt digital technologies. This model is based on the key factors that enable an effective transition to the sector’s digitalization (e-HRM). Future research is sought to provide additional insights into the same factors and measure their effect on HR DT during COVID-19 in other countries.

Cite this Article (APA)
Adel, I. A., Mourad, M., Arpita, M., Sohayla, K. S., Hala, E., Aysha, H. A. (2023). Digital transformation adoption in human resources management during COVID-19. Arab Gulf Journal of Scientific Research. https://doi.org/10.1108/agjsr-05-2022-0069
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Published in
ISSN 1985-9899
Quartile Q1
AMS Score 88
Field Natural Sciences
Publisher Arab Bureau of Education for Gulf S
Country 🇧🇭 Bahrain
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Authors
Publication Details
Year 2023
Language English
Added 27 Jul 2026