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For journal submission questions, score disputes, and plan renewals.
Technical Support
For API issues, badge integration, dashboard problems, and bugs.
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For media enquiries, interviews, and press kit requests. Include "PRESS" in subject.
Response Times
General & Publisher: 1 business day
Technical Support: 4 business hours
Press Enquiries: Same day
Technical Support: 4 business hours
Press Enquiries: Same day
Looking for quick answers?
Our Publisher FAQ covers the most common questions about submission, scoring, pricing, and the review process.